We take the integrity and authenticity of the reviews on our platform seriously. To ensure our reviews remain trustworthy and valuable to our community, we have implemented a multi-layered approach to detect and deal with fraudulent or spammy content.

Our fraud and spam detection processes include:

Automated Detection Algorithms: Our system uses advanced algorithms to analyze review patterns, frequency, and content for signs of spam or fraudulent activity. These algorithms are continuously updated to identify and mitigate new and evolving tactics used by spammers.

Manual Review: Reviews flagged by our automated systems or reported by our users undergo a manual review process. Our dedicated team assesses these reviews for authenticity, checking against our community guidelines and terms of service.

User Reporting System: We empower our community to report suspicious reviews. Each report is then reviewed by our team to ensure swift action against violations of our policies.

Penalties and Actions: In cases where fraudulent or spammy activity is confirmed, we take appropriate actions which include removing the offending reviews, suspending or banning the accounts involved, and implementing additional monitoring on the listings affected.

Continuous Improvement: We regularly review and update our detection methods and policies to adapt to new spam and fraud tactics, ensuring our response remains effective and our community is protected.

Our commitment to maintaining a trustworthy platform means we are always working to enhance our detection capabilities and response strategies. While we cannot disclose the specifics of our detection algorithms to prevent manipulation, we assure you that the integrity of our reviews is a top priority.

For any specific inquiries or to report a suspicious review, please contact our support team through our contact form.